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For housing associations & social landlords

Help tenants keep their home, not just sign for it.

Five-minute money games for tenants on rent, bills, benefits, debt help and scams, with your tenancy sustainment and money advice contacts signposted throughout. Designed to sit alongside your support teams, not replace them.

Outside a new housing association block, a housing officer hands a set of keys to a smiling new tenant while Mo carries a box with a plant and Chip the hamster rides on topPartner conversations open

Arrears rarely start with the rent

They usually start with a bill, a benefit change or a borrowing decision months earlier. Tenants who'd benefit most from early support are often the hardest to reach with letters and workshops.

See the RSH consumer standards, including the Tenancy Standard. Check current guidance for your organisation.

Made for tenants and the people who support them

New tenants, families and older residents can play at home on any phone, or alongside a support worker.

A tenancy support worker sits side by side on a sofa with a tenant in a colourful headwrap as she uses her own phone, giving her a thumbs up, while Nana nods approvingly from an armchair
Side-by-side support from your team
A young family sorts the post into three tidy piles at their kitchen table, a phone showing a simple bar chart, while their daughter adds a sticker and Chip the hamster proudly holds up an envelope
Getting on top of the bills, together
Three generations of a family squeeze onto a sofa, laughing and cheering at a money game on one phone, as Mo throws up his hands at losing a round, Nana sips tea and Chip the hamster bounces on a cushion
Something the whole household can play

How it would work for you

  1. Tenants get a code

    Hand out codes at sign-up, in welcome packs, through tenancy sustainment or money advice teams, or in community spaces.

  2. They learn at their own pace

    Five-minute games on any phone. Heavier topics like debt switch to a warmer tone, and free help is always signposted.

  3. You see aggregate outcomes

    Tenants reached, completions, and change in confidence and help-seeking, reported in aggregate only.

What you get

We label everything honestly. "Available now" means it's built, tested and ready for a pilot today. "Rolling out" means it's in build for 2026/27; "on the roadmap" means later. Neither is promised as a day-one feature.

Book a pilot to see pricing

Evidence, not page views

Evidence for your tenancy sustainment work

We measure confidence, help-seeking and whether tenants reached the right support. Any linkage to arrears or tenancy data happens on your side; we never need your housing management records.

Tenancy Standard report pack

Available now
  • Tenants reached and completing
  • Change in financial wellbeing and confidence
  • Help-seeking intent: knowing where to get free, trustworthy help
  • Optional landlord-side join to arrears indicators
  • Aggregates only, with cells under 10 suppressed

Pilot offer

Partner with us on a tenancy pilot

The tenant journey and the Tenancy Standard report pack are ready to pilot. If you'd like to shape assisted onboarding, let's talk early.

You get

  • A live demo of the tenant journey
  • A licence, or outcomes-based pricing per tenant who completes a pathway
  • Input into assisted onboarding before it ships
  • Help planning where codes are handed out

We ask

  • A named lead in your tenancy sustainment or money advice team
  • Your support contacts for signposting
  • A shared view of what success looks like
  • A DPIA together before any tenant data flows

Talk to us about a pilot

Tell us a little about you. We'll come back with a 20-minute demo slot and a pilot outline. No sales sequence, promise.

Questions buyers ask

Does this replace our money advice or tenancy support?

No. It's education, not advice. It builds confidence and knowledge and sends tenants to regulated, impartial or in-house help, including yours, sooner.

What data do you need about tenants?

As little as possible. Tenants use a code and can stay pseudonymous. You'd be the controller and we'd be your processor under a DPA. We never need your housing management records.

Is it ready now?

Yes for the library, games, access codes, signposting, the staff course and the Tenancy Standard report pack. Your own contacts in the signposts are rolling out and assisted onboarding is on the roadmap, and we label them that way on this page.

We're a council with housing stock. Which page is for us?

Either works. Our councils page also covers the Crisis and Resilience Fund, and the pilot form lets you pick your organisation type.

Doing due diligence? Our trust centre has hosting, sub-processors, accessibility and security details.

Want to see what your people would learn? Every topic is open to read in our free money library, no account needed.