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Loyalty points: friend or frenemy?

Lesson 6 of 12 in our free Food & Everyday Spending guide: a 5-minute money game with the key points below.

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Questions you'll answer

A loyalty app offers a coffee shop's 10th drink free. Each drink is £3.20. What's the real discount?

Quick facts

  • Scanning your card for member prices on your normal weekly shop → Using it. Same shop, lower price. Easy win.
  • Spending £20 extra to 'unlock' a £5 voucher → It's using you. You spent £20 to save £5. The shop thanks you for your service.
  • Driving to a further-away shop just to collect points → It's using you. The travel cost can wipe out the points.
  • Turning off marketing emails but keeping the member prices → Using it. All the discount, none of the temptation spam.
  • Buying a snack you didn't want because it's 'double points' → It's using you. Points on a thing you didn't need is still spending on a thing you didn't need.
  • Fact: “Loyalty schemes often collect data about what you buy.” — That's part of the deal — they use it for targeted offers. Check privacy settings if it bugs you.
  • Myth: “Points never expire.” — Some do, if the account sits unused. Check the scheme's rules.
  • Myth: “Having nine loyalty apps is a savings strategy.” — Pick the ones for shops you genuinely use. The rest are just notifications with extra steps.

More in Food & Everyday Spending

All 12 Food & Everyday Spending lessons