Negotiating like Nana
Lesson 10 of 13 in our free Big Purchases guide: a 5-minute money game with the key points below.
This lesson is in the full version.
Free with a code from your uni, college, council, landlord or employer (worth £600/year). Lesson 1 of Big Purchases is free for everyone.
Got a code? Unlock this lesson
Questions you'll answer
Your phone contract ends. Staying costs £30/month; a new SIM-only deal is £12/month. Saving over 12 months if you switch or negotiate?
A seller asks 'What's your budget?' What's the smart reply?
Quick facts
- Knowing the same item's price at other sellers → Helps. Evidence beats vibes.
- Telling the seller 'I'll pay anything, I LOVE it' → Hurts. You just lost all your leverage.
- Being willing to walk away → Helps. The most powerful move there is.
- Asking about what's included (accessories, delivery) → Helps. Extras can be easier to get than a discount.
- Being rude → Hurts. People give deals to people they like.